Shipping Policy

SHIPPING AND DELIVERY

    • Delivery - Charges and Timing
      • Prices are inclusive of GST & Shipping within India for all prepaid orders of INR 999+. For orders below that value, a nominal shipping charge of INR 79 will be applicable for prepaid orders. 
      • Orders are usually delivered within 3-5 business days.
      • Customised orders delivered in 7-10 business days.
    • How do I track my order?
      • Once your order is dispatched, you will get a notification email and WhatsApp within 24 hours of shipping the product.
      • Should you have any questions about your order dispatch, we’re just a quick email or phone call or WhatsApp message away: Helpline: +91 9600209600.
      •  info@silvergift.in | All days 10 am to 8 pm.

    • Where is my order processed from?
      • Orders are processed from Chennai, India.
      • Orders will be delivered to the shipping address you submit at checkout.

    • Who will deliver my order?
      • We ship through recognized courier companies such as DTDC, BlueDart, Dotzot, Delhivery etc. Our delivery partners will attempt to deliver the package thrice before they return it to us.
      • Please provide a mobile number that you are available at, and your complete shipping address including the pin-code and a landmark nearby. This will help us ensure smooth delivery of your order. At the time of delivery, if the packaging looks damaged or tampered, please do not accept the package.

    • If I have placed two separate orders, can you combine the orders and offer me reduced shipping?
      • Unfortunately, once your orders are placed we cannot combine multiple orders due to regulatory and compliance issues. Shipping will be applicable on every new order.

    • Shipping terms and conditions
      • Sundays and public holidays are not set as business days for standard deliveries.