Shipping policy

SHIPPING AND DELIVERY

• • Delivery - Charges and Timing
    • Prices are inclusive of GST & Shipping within India for all prepaid orders of INR 999+. For orders below that value, a nominal shipping charge of INR 79 will be applicable for prepaid orders. 
    • Orders are usually delivered within 3-5 business days.
    • Customised orders delivered in 7-10 business days.

• • How do I track my order?
    • Once your order is dispatched, you will get a notification email and WhatsApp within 24 hours of shipping the product.
    • Should you have any questions about your order dispatch, we’re just a quick email or phone call or WhatsApp message away: Helpline: +91 9600209600.
    •  info@silvergift.in | All days 10 am to 8 pm.
      
      
  • Where is my order processed from?
    • Orders are processed from Chennai, India.
    • Orders will be delivered to the shipping address you submit at checkout.
      
      
  • Who will deliver my order?
    • We ship through recognized courier companies such as DTDC, BlueDart, Dotzot, Delhivery etc. Our delivery partners will attempt to deliver the package thrice before they return it to us.
    • Please provide a mobile number that you are available at, and your complete shipping address including the pin-code and a landmark nearby. This will help us ensure smooth delivery of your order. At the time of delivery, if the packaging looks damaged or tampered, please do not accept the package.
      
      
  • If I have placed two separate orders, can you combine the orders and offer me reduced shipping?
    • Unfortunately, once your orders are placed we cannot combine multiple orders due to regulatory and compliance issues. Shipping will be applicable on every new order.
      
      
  • Shipping terms and conditions
    • Sundays and public holidays are not set as business days for standard deliveries.